Last Updated: April 22, 2026

Untangled Massage, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our studio, use our website, or receive our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

1. Name, phone number, email address
2. Billing and payment information
3. Appointment history

Health Information

1. Medical history relevant to massage therapy
2. Injuries, conditions, or allergies you disclose

Website & Technical Data

1. IP address, browser type, and device information
2. Website usage data (e.g., pages visited, time spent)

2. How We Use Your Information

We use your information to:

1. Schedule and manage appointments
2. Provide safe and effective massage services
3. Process payments
4. Communicate with you about bookings, updates, or promotions
5. Improve our services and customer experience
6. Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell your personal information. We may share your information with:

1. Service providers (e.g., payment processors, booking platforms)
2. Legal authorities if required by law
3. Healthcare professionals if necessary and with your consent

4. Health Information Protection

We treat your health information with special care. It is used only to ensure your safety and provide appropriate services. Access is limited to authorized personnel.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

1. Access or request a copy of your personal information
2. Request corrections to inaccurate data
3. Request deletion of your information (subject to legal obligations)
4. Opt-out of marketing communications

To exercise these rights, please contact us using the information below.

7. Cookies & Tracking (Website Only)

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can adjust your browser settings to refuse cookies.

8. Retention of Information

We retain your information only as long as necessary to:

1. Provide services
2. Meet legal, tax, or regulatory requirements

9. Third-Party Services

Our website or booking system may include links or integrations with third-party services. We are not responsible for their privacy practices.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Untangled Massage, LLC

2 Tanglewood Road, Leicester, MA 01524

508-500-8646 (coming soon)

nathan@untangledmassage.life

By using our services or providing your information, you acknowledge that you have read and understood this Privacy Policy.